About us


Our company



Hooks Drove



PE13 4HH


Company registration number : 08015048

VAT Number: GB 136044830


Our business 

Spa Parts -

We were the first company to enter the retail and trade market and sell from under one roof and since 2006 we have imported and shipped more hot tub and spa parts to customers than any other company in Europe and continue to hold the largest stocks from the broadest range of manufacturers.

We do not sell to other internet websites.

We do not sell on eBay.

We do not increase the RRP of products to give the Trade an imagined, higher discount. Our Retail and Trade prices are "Real World" and always open to discussion.

Opening hours

We are open 7 days a week.

We reply to emails 7 days a week, 365 days a year.

We answer telephone calls between 9am-9pm Monday to Friday

(excluding Bank Holidays and Christmas)

Best way to contact us


Email :


The surest way of getting a fast response is to send an email from our contact page.


Online Chat :


We have incorporated the latest generation of support chat systems. Get fast responses from right within the heart of our warehouse. 

Telephone :

If your telephone call does not get answered, we are sorry, but please don't forget that a simple, quick, email from the "Contact us" page will be seen and replied to very promptly, sometimes in seconds.

Our telephone number is show at the top of every page.