About us


Our company



Hooks Drove



PE13 4HH


Company registration number : 08015048

VAT Number: GB 136044830


Our business 

Spa Parts -

We were the first company to enter the retail and trade market and sell from under one roof and since 2006 we have imported and shipped more hot tub and spa parts to customers than any other company in Europe and continue to hold the largest stocks from the broadest range of manufacturers.

We do not sell to other internet websites.

We do not sell on eBay.

We do not increase the RRP of products to give the Trade an imagined, higher discount. Our Retail and Trade prices are "Real World" and always open to discussion.


Spa Covers -

We manufacture/wholesale the highest quality hot tub and spa covers and are very well known in the industry as providing the best custom made covers in the UK.

Our brand name for hot tub covers is "Proper Spa Covers" and they are made in the same factory as the covers for Dimension 1 Spas, HotSprings, Artesian, Jacuzzi, Sundance.

Our high quality factory no longer supplies covers to Proline Covers.


Opening hours

We are open 7 days a week.

We reply to emails 7 days a week, 365 days a year.

We answer telephone calls between 9am-9pm Monday to Friday

(excluding Bank Holidays and Christmas)

Online Chat messages are responded to VERY fast indeed.

Best way to contact us


Email :


The surest way of getting a fast response is to send an email from our contact page.


Online Chat :


We have incorporated the latest generation of support chat systems. Get fast responses from right within the heart of our warehouse. 

Telephone :

We have two telephone lines into our office/warehouse, numbers below.

If your telephone call does not get answered, we are sorry, but please don't forget that a simple, quick, email from the "Contact us" page will be seen and replied to very promptly, sometimes in seconds.


Within the UK : 01945 701241

Outside the UK : 441945701241