Privacy Notice


We will never share any of your personal details with anyone else unless we are required to do so by law.

When you provide us with information through the website we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this site is subject to this Privacy Policy and our Conditions of use. This Privacy Policy was last updated on 16th July 2012.

About the information we collect

The only personal information we collect is information that you give us when you register and when you place an order. We use that information to service your account and to personalise your experience at The personal information we will collect generally comprises name, address, birth month and year, contact details (phone number, email address), credit card or bank details, and any information related to goods and service preferences. By providing such information to us, you will be deemed to have consented to our collection of such information. If you have provided us with the personal information of any third party, please ensure that you have their consent to do so as we must assume that you have their permission.

We will never share your information with third parties, nor will we send you our own promotional e-mails without your consent. Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from us. If you wish to see or amend your information visit the pages available under the My Account menu on our website. Please note that your online account with us is password-protected. You cannot access or view your personal information without your password. When you transact with us online, in addition to the personal information that we collect from you, a temporary cookie is used to connect your browser to our server until the transaction is complete. A cookie is a message given to a web browser by a web server that allows the server to identify and interact more effectively with your computer.

We do not store your credit or debit card details, all transactions are handled securely by PayPal.

Security Measures

We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at facilities located in the UK. Please note that if you share a computer, we recommend that you always sign out (by closing all browser windows) before leaving it unattended. We will continue to source, update and implement new technology in an effort to maintain the security of our information system. We will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties. In addition, we may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others. When you buy from us, your checkout will be secured by SSL technology - look for the padlock symbol. Payment processing is securely provided by PayPal.

Children is a website directed to the general public. We do not knowingly collect information from children. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us if they would like this information deleted from our records. We will use reasonable efforts to delete the childs information from our databases.


By using and providing us with your personal information, you are accepting the privacy practices described in this policy statement. We may update our Privacy Policy from time to time. Please check back here occasionally. Updates to our Privacy Policy that would affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent.

Contact us

We have taken great measures to ensure that your visit to is an excellent one and that your privacy is constantly respected. If you have any enquiries or concerns about our privacy practices please contact us on +44 (0)1945 701241 or via email through this website. You can also write to us: CVW Distribution Ltd, Hooks Drove, Murrow, Cambridgeshire, PE13 4HH