Delivery and Shipping

Based in the UK. Our warehouse is in Cambridgeshire.

We have been shipping orders throughout the UK and Europe since 2005.

If you need an answer to any questions, please call our 0800 number on the website.

WE DO NOT ANSWER CALLER WITHELD NUMBERS since we get so many unsolicited sales calls.

If you need to stock-check any parts prior to ordering, please call for stock-checks and please have the exact manufacturers part number as described on our website.

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VAT exempt - NO VAT for European customers.

Since BREXIT, our website no longer charges VAT for customer orders that live outside of the UK.

You will need to enter your address and input a country before our systems recognise your country and therefore remove the VAT.

This includes Northern Ireland, Southern Ireland, Jersey and Guernsey.

For these countries you will need to pay VAT and Duty before delivery. 

The courier, Parcelforce or FedEx will contact you.

We have no power of communication with either of these couriers regarding your duty payment.

From June 2025, Northern Ireland is zero vat rated on our shop and we must produce export paperwork in exactly the same way as exporting to Europe etc. 

Customer Collections 

After many years, we've had to stop customer collections, sorry.

Too many customers have been arriving to the warehouse without making an online order and prior to contacting us with their arrival time.